Privacy Policy

Introduction
At Al Shaheen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy, in accordance with the laws of Pakistan.

1. Information We Collect
1.1 Personal Information: When you place an order, register, or subscribe to our services, we may collect your name, email address, phone number, delivery address, and payment details.
1.2 Non-Personal Information: We may collect non-identifiable information such as your browser type, IP address, and browsing behavior on our website for analytics purposes.

2. Use of Information
2.1 We use your personal information to:

• Process and fulfill your orders.
• Provide updates regarding your order status.
• Respond to your inquiries and provide customer support.
• Improve our website, products, and services.
  2.2 Non-personal information is used to analyze website traffic and improve user experience.

3. Sharing of Information
3.1 We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• To trusted partners or service providers involved in processing payments, delivering orders, or analyzing data.
• To comply with legal obligations or protect the rights, property, or safety of Al Shaheen, its customers, or others.

4. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2 While we strive to protect your data, no online platform can guarantee 100% security. You are responsible for maintaining the confidentiality of your account details.

5. Cookies
5.1 Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and provide a more personalized experience.
5.2 You can choose to disable cookies in your browser settings, but this may limit certain features of our website.

6. Your Rights
6.1 You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to any inaccuracies in your information.
• Request the deletion of your personal information, subject to legal and business requirements.
  6.2 To exercise your rights, you may contact us through the available channels.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to this page, and it is your responsibility to review the policy periodically.

9. Governing Law
This Privacy Policy is governed by the laws of Pakistan. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Pakistan.

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Al Shaheen with your personal information.